
PRIVACY POLICY
This privacy notice tells you what to expect us to do with your personal information.
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Our Contact details
Should you need to contact us then please use our contact form.
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What information we collect, use, and why
We may collect or use the following information to provide our quotation and services:
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Names and contact details
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Information provided via our contact or request a quotation forms
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Information relating to compliments or complaints
We may collect or use the following information for service updates or marketing purposes:
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Names and contact details
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Marketing preferences
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Lawful bases
Our lawful bases for collecting or using personal information to provide services and goods are Consent and Contract.
We get personal information from people directly.
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How long we keep information
The information that we collect will be used and retained by us in line with the legal obligations for keeping accounting and tax records.
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Your data protection rights
Under data protection law, you have rights including:
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Your right of access - You have the right to ask us for copies of your personal data.
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Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
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Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.
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Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.
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Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
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Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
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Your right to withdraw consent - When we use consent as our lawful basis you have the right to withdraw your consent.
You don't usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
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How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the registered address contact details at the bottom of this page.
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If you remain unhappy with how we've used your data after raising a complaint with us, you can also complain to the ICO.
The ICO's address:
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Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113