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PRIVACY POLICY

This privacy notice tells you what to expect us to do with your personal information.

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Our Contact details


Should you need to contact us then please use our contact form.

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What information we collect, use, and why


We may collect or use the following information to provide our quotation and services:

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  • Names and contact details

  • Information provided via our contact or request a quotation forms

  • Information relating to compliments or complaints


We may collect or use the following information for service updates or marketing purposes:

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  • Names and contact details

  • Marketing preferences

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Lawful bases


Our lawful bases for collecting or using personal information to provide services and goods are Consent and Contract.

We get personal information from people directly.

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How long we keep information


The information that we collect will be used and retained by us in line with the legal obligations for keeping accounting and tax records.

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Your data protection rights


Under data protection law, you have rights including:

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  • Your right of access - You have the right to ask us for copies of your personal data.

  • Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.

  • Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

  • Your right to withdraw consent - When we use consent as our lawful basis you have the right to withdraw your consent.

 

You don't usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

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How to complain


If you have any concerns about our use of your personal data, you can make a complaint to us using the registered address contact details at the bottom of this page.

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If you remain unhappy with how we've used your data after raising a complaint with us, you can also complain to the ICO.

 

The ICO's address:

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Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint 
 

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